Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to getting your order to you as quickly and efficiently as possible.

Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-volume periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

- Standard Shipping: 3–7 business days  
- Expedited Shipping: 1–3 business days  

Delivery times are estimates and may vary depending on your location and carrier delays.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s progress.

Shipping Delays
We are not responsible for delays caused by shipping carriers, weather, or incorrect shipping information provided at checkout.

Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If your package is missing, please contact the shipping carrier directly.

Incorrect Addresses
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us
If you have any questions about your order or shipping, please contact us at shopsoulscape@gmail.com